Website Redesign Public Engagement

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The world is changing, more people are finding their information, doing business and connecting online.

It's one of the reasons we are redeveloping the City's website. Be it finding the time and place for the next public skate; applying for a building permit online; or finding maps of ongoing road construction, we want our residents to be able to access information and services online in a way that is intuitive, easy and accessible regardless of their needs and abilities.

We want to create an online space for our residents to experience their City while connecting with services and resources. We're just getting started, and to make sure we do it right, we are looking to you, the users to help us understand how you use the website, what for, and ways to improve.

Sitemap Testing

Help us understand how your mind tracks, categorizes and finds information by participating in our sitemap testing focus groups. Just follow the link below and complete the scenarios. There are no wrong answers, we want to understand what's intuitive to you so when we launch our new site the information you need is easy to find.

Click here to take the site map test

If you have any issues with this page or registering please call Citizens First at 905.688.5600.

The world is changing, more people are finding their information, doing business and connecting online.

It's one of the reasons we are redeveloping the City's website. Be it finding the time and place for the next public skate; applying for a building permit online; or finding maps of ongoing road construction, we want our residents to be able to access information and services online in a way that is intuitive, easy and accessible regardless of their needs and abilities.

We want to create an online space for our residents to experience their City while connecting with services and resources. We're just getting started, and to make sure we do it right, we are looking to you, the users to help us understand how you use the website, what for, and ways to improve.

Sitemap Testing

Help us understand how your mind tracks, categorizes and finds information by participating in our sitemap testing focus groups. Just follow the link below and complete the scenarios. There are no wrong answers, we want to understand what's intuitive to you so when we launch our new site the information you need is easy to find.

Click here to take the site map test

If you have any issues with this page or registering please call Citizens First at 905.688.5600.

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    Please complete this short survey to help us better understand your experience with the City of St. Catharines website.

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